SERVICE SOLUTIONS
Flash Global Logistics Partnerships
Flash partnerships provide extended solutions and value to your company in a unified, integrated solution
Flash Global Logistics maintains both exclusive and extended partnerships with best in class industry providers that together, in joint offering with Flash, support end to end mission critical service parts logistics, providing total aftermarket solutions for clients. These partners are integrated with or communicate in an integrated solution via FLASHTRAC to provide unified solutions for outstanding inventory and reverse logistics, repair and test, field service, inventory planning, transportation management and all aspects of end to end closed loop service parts logistics. Our clients may take full advantage of the extended value proposition provided by exclusive partners, below.

Glasshouse Technologies
Providing an integrated field service solution is sometimes a challenge for companies, their customers and end users. Together with GlassHouse Technologies, Flash’s integrated field service solution includes:
- Receipt of a service request for a part or a part plus labor.
- Command Center coordination of the order for service request.
- Visibility and processing of the order within FLASHTRAC.
- Processing and delivery with the forward stocking location.
- Simultaneous processing of the field service work order and technician dispatch.
- Arrival at the customer or end user site with both part and technician.
The coordination of this integrated field service solution provides the following benefits:
- Single point of contact for both service parts logistics and dispatch of service technicians to customer sites.
- Assured delivery of both parts and labor.
- Reduced cost in aftersales service by aligning parts and technical service.
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Rapid Logistics
Flash, provides full service solutions for EMEA via an exclusive partnership with Rapid Logistics. Full service solutions include an on the runway, state of the art Distribution Facility, European call center, VAT deferment programs, same day and NBD transportation throughout EMEA, fiscal system consultant, import consultant, and distribution services and programs supported by the Flash FSL network.
This exclusive partnership provides the following benefits:
- Access to all European markets.
- Access to fiscal representation and cost saving models.
- Ease of business for returns processing with the local Flash Europe team.
- Gaining government and banking approvals is simplified for import and export.
- Total EMEA aftermarket service solutions.
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Please check back soon for more Partnership Announcements.
CONTACT FLASH to speak with a service representative and learn how Flash Partnerships can benefit your company.
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